Which cards are accepted by Ewala IT Services SL?

We work with the banking institution Banco Sabadell, which connects with REDSYS and provides a 100% secure payment gateway (virtual POS, or Virtual Point of Sale Terminal).

We accept payments with VISA, VISA ELECTRON, MASTERCARD, and MAESTRO.

Redsys processes 6.3 million online purchases every month and has over 35 years of experience in the sector. Such a high level of operation can only be sustained with the best and most reliable security and processing systems.

How does card payment work?

Banco Sabadell's solution for online payments consists of a virtual POS hosted on Servired servers (through its subsidiary Redsys) and accessible via the internet by merchants from their virtual stores.

Ewala IT Services SL automatically connects with Redsys using all the security protocols, and the customer can enter their security information and credentials to complete the purchase. Additionally, for your security, a six-digit code will be sent to the phone linked to the card used for the purchase, providing an immediate response and resolution to the payment process. The detailed purchase process is as follows:

1. The cardholder selects the products on the Ewala IT Services SL sales platform.

2. Ewala IT Services SL redirects the cardholder's browser session. The Virtual POS of Redsys takes control and securely authenticates the cardholder's payment method.

3. Once the payment is completed, the Virtual POS informs the customer of the result and returns the browser session for the cardholder to continue browsing Ewala IT Services SL.

Is it safe to make card purchases online?

The international security protocols implemented by banks guarantee total security in transactions. In our payment gateway, in addition to validating the purchase card's data, there will be an additional verification issued by the cardholder's bank, which may consist of the following (VERIFY THIS TO SEE IF ANY NEEDS TO BE REMOVED - TECHNICAL TEAM):

- OTP or One Time Password: sending a one-time and time-limited code to the cardholder's mobile via SMS.

- CIP: requesting a code associated with the card.

- IVR: the cardholder receives a call to their mobile with the purchase amount and is prompted for a code.

- Online Banking: redirecting the cardholder to their bank's website to resolve conditions. SAS confirms that the response comes from the bank.

Banco Sabadell and Redsys guarantee maximum security for payments made with VISA, VISA ELECTRON, MASTERCARD, and MAESTRO cards.

Are my card details in good hands?

Redsys directly manages your card details from its servers, ensuring the proper management of your confidential information. Ewala IT Services SL is not aware of, nor stores, any data related to your card or confidential information. Redsys handles secure, quality, and efficient payment processing.

The only data that Ewala IT Services SL may store are personal details such as your name, phone number, address, and email that you provide when placing an order or making an inquiry. This data is subject to data protection laws as stated in the Terms and Conditions and Privacy Policy pages.

What security measures does Ewala IT Services SL use?

Banco Sabadell incorporates a Virtual POS (Redsys) with secure electronic payment, supporting international protocols (Verified by Visa, MasterCard SecureCode, J-Secure...) based on 3D Secure technology.

What are Verified by Visa and MasterCard SecureCode?

Verified by Visa and MasterCard SecureCode enable the authentication of the cardholder when making a purchase, ensuring that the customer is the legitimate cardholder. During the purchase process, the cardholder will be prompted to